Read the BidOnMyTrip Customer FAQ

Alternately browse our Help Center or see our Fees & Charges

About BidOnMyTrip

  • How does my Membership Work?
  • How does make money?
  • How can agents offer me their hidden prices?
  • Why are the prices available on your site so much less?
  • What are "published" and "hidden" fares?
  • Why does BidOnMyTrip encourage the use of travel agents?
  • Where is your network of travel advisors located?
  • Shouldn't I be able to get best prices on online marketplace like Priceline, Expedia, etc.?
  • How to check status of my Request/Bid?
  • How to read and send messages?
  • How do I make Payment?
  • Why has my Request Expired?
  • How do I Change/Cancel my Booking?

User Profile

  • Why do we use your profile?
  • What is Personal Information?
  • Is my information Secure?
  • How is my personal information shared?

Preparing For Your Vacation

  • Can you help arrange my travel visas?
  • Should I purchase travel insurance?
  • What vaccinations are recommended for my vacation?

Agent Profile

  • Who are the agents that are responding to my offer?
  • How do I contact an Agent?


  • I forgot my password - How do I change/Reset it?
  • How do I Add and Manage my Addresses?
  • How I Add and Manage Payment Methods?
  • What are Traveler Discounts and How do I manage them?
  • How do I Sign out of my account?